BEAM – Offering Returns and Refunds
Although we imagine your lampshades are amazing, there may be some circumstances when a customer wants to return their shade. Dealing with returns and refunds can be a tricky business, so in today’s Business Expertise and Advice for Makers post, we’re going to explore the legislation on refunding customers, based on the lampshades you make and the method you use to sell them. We'll also look at customer returns and how to ensure your customers are clear on your refund policy